Privacy Policy

1. Identity & Scope

Jyotirgamaya, a trade name of OTD Lifestyle, is the data fiduciary collecting information via this website, mobile apps, or in-store interactions.

2. What We Collect

  • Personal data: name, contact info, billing/shipping addresses, payment data.
  • Technical data: IP address, browser, device type, usage patterns, cookies.
  • Optional data: preferences, feedback, newsletter opt‑in.

3. Why We Collect It (Purpose & Minimization)

  • Processing orders, shipping and billing
  • Customer support and account management
  • Optional marketing (with explicit consent)
  • Website analytics and fraud prevention
    We collect only what is necessary—and only use data for stated purposes unless legally required otherwise.

4. Cookies & Tracking

We use essential and analytical cookies. You may manage or withdraw consent at any time. Disabling cookies may affect site functionality.

5. Data Sharing & Transfers

  • To trusted third parties (e.g. payment gateways, delivery partners).
  • To affiliates within OTD Lifestyle for internal operations.
  • To regulatory authorities if legally mandated.

6. Security Measures

We implement “reasonable security practices”, including encryption at rest and in transit, access controls, and periodic audits, aligned with SPDI requirements.

7. Retention & Disposal

Personal data is retained only for as long as needed to fulfill stated purposes or meet statutory obligations; securely deleted thereafter.

8. Your Rights

Under the Digital Personal Data Protection Act, 2023, as a Data Principal, you have the rights to:

  • Access and correction
  • Data erasure or portability
  • Withdraw consent and object to processing
  • Nominate a representative for exercising rightsen.

Submit requests to: namaste@jyotirgamaya.co

9. Grievance Redressal

Submit requests to: namaste@jyotirgamaya.co

We aim to respond within 30 days.

10. Children’s Data

We do not knowingly collect data from anyone under 16 years. If discovered, data will be erased promptly.

11. Policy Changes

Any update will be reflected with a revised “Last Updated” date. Significant changes may be communicated via email or website notification.